Non-Dairy - A Guide to the Rich's Range at Padstow Food Service

For Sydney's bustling cafes, creative bakeries, and home kitchens, the demand for high-quality dairy-free options has never been higher. Finding ingredients that deliver on taste, performance, and reliability can be a real challenge.

That’s where we come in.

Padstow Food Service is the Sydney-based Factory Outlet for Rich's Australia. We're your local connection to professional-grade ingredients, and our Factory outlet shop is open to the public. This guide introduces the Rich's non-dairy range—a game-changer for anyone looking for dependable dairy-free solutions, available right here with the convenience of refrigerated Sydney delivery.

Why Dairy-Free is a Must-Have on Your Sydney Menu

The shift towards dairy-free isn't just a trend; it's a fundamental change in customer needs. Here’s why it’s essential to offer great dairy-free alternatives:

• Lactose Intolerance: A significant number of your customers cannot digest lactose, and they are actively seeking out establishments that cater to their needs.
• Plant-Based Lifestyles: The growth of veganism and plant-forward eating means more people are choosing to avoid dairy for health, ethical, or environmental reasons.
• Customer Expectation: Today's savvy customer expects to see dairy-free options for their coffee, desserts, and meals. Not offering them can mean losing business.

The Problem with Unreliable Dairy-Free Alternatives

We talk to food professionals every day who have been let down by standard retail dairy-free products. The common complaints include:

• Creams that split when added to a hot coffee.
• Toppings that won't whip properly or collapse in the display case.
• An overpowering nutty or soy aftertaste that ruins a delicate recipe.
• Short shelf lives leading to costly food waste.

Rich's products are specifically engineered for food service to eliminate these issues.

The Solution: The Rich's Non-Dairy Range available at Padstow Food Service

As the factory outlet, we provide direct access to these exceptional products. Let’s look at some of the most versatile non-dairy solutions for your kitchen.

1. ICEHOT Non-Dairy Creamer

An all purpose non-dairy creamer ideal for hot and cold beverages such as coffee, tea, frappes and smoothies with a neutral flavour and smooth mouthfeel. 

2. Rich’s Rich’n Smooth Chocolate

Used in place of scratch buttercream for decorating cakes and tortes it also can hold intricate designs even when stored at ambient temperatures

3. Rich’s Whip Topping Base Concentrate Non-Dairy

Perfect for use on cakes, pies, tarts, donuts, tortes or any other desserts as a filling, topping or garnish

4. Rich’s Pour N’ Whip Non-Dairy Pastry Topping

Ideal for first class bakery shops and cake decorators for a smooth, rich and creamy taste of dairy topping but without any problems of using dairy products.

5. Rich’s Gold Label

A cake & dessert whipped topping which has been specifically formulated to withstand high temperatures and humid climates with a long bench time

6. Rich’s Rich’n Smooth Tropic

Holds intricate designs for hours even when stored at ambient temperatures and whips up to 4 times its volume

The Padstow Food Service Advantage: Your Local Sydney Partner

Getting these products is simple and convenient. We've built our service around the needs of Sydney's baking and cake decorating community—from large cafes to individual home bakers.

Here’s how we make it easy for you:

• Refrigerated Delivery Across Sydney:
  Place your order online or by phone, and we’ll bring your products directly to your business premises in our temperature-controlled vans. This ensures the integrity of the products from our door to yours.
• Factory Outlet Shop in Padstow:
  Want to see the products for yourself? Our shop is Open To The Public.
• Come in, browse the range, and chat with our knowledgeable team. We’re here to help, whether you’re buying a single unit or a whole carton.
• Direct-to-Public Access:
  You don't need to be a business to shop with us, anyone who loves high-quality products can buy the same professional products that Sydney’s top cafes and bakeries use.

Ready to Upgrade Your Dairy-Free Offerings?

Stop struggling with inconsistent ingredients and start working with products designed for success. Whether you run a busy cafe in the CBD, a local bakery in the suburbs, or are simply looking for better dairy-free options for your family, Padstow Food Service is your solution.

Visit us in-store or have your order delivered!

Shop the Rich's Range Online 

Visit Our Padstow Factory Outlet (Open to Public!) 

Enquire About Sydney Refrigerated Delivery