How long has Padstow Food Service been in business?

Padstow Food Service has been family owned and operated since 1990. We have served Sydney businesses and the local community from the same Padstow location for more than 35 years.

Is Padstow Food Service open to the public?

Yes. Our Padstow Factory Outlet is open to the public. You do not need to own a business or have an ABN, and there are no joining or annual membership fees.

Do you sell to home customers or only businesses?

We welcome everyone, including home cooks, families, caterers, cafes, restaurants, schools, clubs, charities and other organisations. Products can be purchased online or from our Factory Outlet.

Is there a minimum order?

No. There is no minimum order amount for shopping online or at our Factory Outlet. Delivery fees and free-delivery thresholds may still apply, depending on your postcode and order value.

What products do you sell?

We stock a broad range of foodservice and catering products, including frozen foods, finger food, cakes and desserts, baking ingredients, fresh food, pantry products, cake decorating supplies, cleaning products, food packaging, tableware and hospitality supplies.

What brands do you stock?

We stock leading foodservice brands including Sara Lee, Bakels, Rich's, Queen Professional, Krio Krush, BioPak, Anchor, Caputo and many more.

Where is the Padstow Food Service Factory Outlet?

Our Factory Outlet is located at 2D Arab Road, Padstow NSW 2211. We are near McDonald's Padstow, around the corner from Bunnings, and approximately 600 metres from the Fairford Road exit of the M5 Motorway.

What are your opening hours?

Monday to Thursday: 7am-4pm. Friday: 7am-5pm. Saturday: 7am-1pm. Sunday: Closed. Public holidays: Closed.

Can I place an order for Click and Collect?

Yes. Select Click and Collect when placing your online order and allow approximately 1.5 hours for our team to prepare it. We will email you when your order is ready to collect from our Padstow Factory Outlet.

Can someone else collect my order?

Yes. A friend, courier, Uber driver or another nominated person may collect your order. Please tell us who will be collecting it in the order comments or contact our team before collection.

Does Padstow Food Service deliver?

Yes. We provide foodservice delivery throughout eligible Sydney metropolitan areas. Ambient, non-refrigerated products can also be sent to many locations across Australia using Australia Post or a courier.

How much does delivery cost?

Sydney delivery fees are based on your postcode, order value and the delivery option available for your address. Enter your delivery address during checkout to see the available options.

Do you offer free delivery?

Free delivery is available in many Sydney metropolitan areas when the applicable order-value threshold is reached. Thresholds vary according to location. Orders below the relevant threshold may still be delivered for a fee.

When will my Sydney order be delivered?

We service different Sydney metropolitan areas on scheduled delivery days. Your delivery day will depend on your postcode and when the order is placed.

Do you deliver frozen and refrigerated food?

Yes. We deliver frozen, chilled and refrigerated products throughout eligible Sydney metropolitan delivery areas using suitable foodservice transport.

Do you deliver frozen or refrigerated products outside Sydney?

Refrigerated delivery outside the Sydney metropolitan area is considered individually because suitable refrigerated freight can be expensive and may not be practical for smaller orders.

Do you ship products outside Sydney?

Yes. Many ambient, non-refrigerated products can be shipped throughout Australia using Australia Post or a courier. Frozen, chilled and other temperature-sensitive products may be restricted.

How is freight outside Sydney calculated?

Orders may need to be packed, weighed and measured before an accurate freight price can be confirmed. Where a shipping price is not available automatically at checkout, we will identify a suitable option and email you a quote before dispatch. You may accept and pay the quoted freight charge or decline it.

Can I arrange my own courier or freight?

Yes. You can arrange for your own courier, Uber driver or nominated person to collect your order from our Padstow warehouse. Please provide the relevant details when ordering and make sure the service is suitable for the products being collected.

Can butter be shipped interstate or to regional areas?

Butter may be shipped by courier or Australia Post during cooler months, but we do not recommend sending it this way during warmer weather. Where accepted for shipping, butter may be wrapped in thermal bubble insulation, however this does not provide refrigerated temperature control. Temperature-sensitive products travel at the customer's risk once they leave our warehouse.

Will I receive tracking information?

Tracking information is normally provided for orders sent by Australia Post or courier. Express shipping may be available for suitable products at an additional cost.

When is payment taken for an online order?

Your payment is generally pre-authorised when the order is placed and captured when the order is prepared for dispatch. If an external freight quote is required, we will contact you before proceeding.

Do you offer business credit accounts?

We do not generally open new credit accounts. Approved existing trade customers and certain eligible organisations may have access to separately arranged account terms. Most customers can order using the payment methods offered at checkout.

Is Padstow Food Service HACCP certified?

Yes. Padstow Food Service maintains HACCP food-safety certification and undergoes regular auditing.

Who can I speak to if I need help?

Our sales team can assist with product enquiries, orders, Click and Collect and delivery questions. Phone (02) 9792 2170, email sales@padstowfoodservice.com.au, or visit us at 2D Arab Road, Padstow NSW 2211.

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Krio Krush BBQ Provencale 500g

Krio Krush

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$13.90

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A blend of 100% natural aromatic herbs and spices for an authentic Mediterranean flavour profile perfectly suitable on all meats, poultry and seafoodKey FeaturesPack size:...

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$13.90

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Krio Krush Ground Ginger 500g

Krio Krush

MSRP:

$11.90

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Ground ginger is a versatile spice that can add heat to sweet and savoury dishes and enhance their flavour, especially when used in curries or marinades and also commonly used in preparing cakes,...

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$11.90

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Krio Krush Gelatine 600g

Krio Krush

MSRP:

$26.50

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Krio Krush Gelatine is a commonly used thickening and setting agent used in prepared foods such as jelly, puddings, ice cream, yoghurt, soups, broths etc.Key FeaturesPack size: 600gStrength and...

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$26.50

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Looma's Pre-Sliced Vanilla Sponge & Raspberry Cake (GF)

Looma's

MSRP:

$55.90

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A delicious gluten free sponge with vanilla bean mousse with raspberry jelly for the perfect marriage of ingredients make this decadent Vanilla Sponge & Raspberry Cake. Cake Size: Width:...

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$55.90

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Krio Krush Chicken Booster 800g

Krio Krush

MSRP:

$12.50

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Krio Krush Chicken Booster helps create full flavoured bases & delicious sauces as well as being perfect for bouillons, stocks and soups.Key FeaturesPack size: 800gCertificationsGluten...

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$12.50

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Bakels Cream Cheese Fudge Icing 11.5kg

Bakels

MSRP:

$125.50

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Bakels Cream Cheese Fudge Icing 11.5kg is a ready-to-use, cream cheese fudge-style icing for topping cakes, slices and muffins or using as a filling.OverviewThis flavoured fudge-style icing provides...

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$125.50

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Sara Lee Chocolate Tray Slab Cake 1.8kg

Sara Lee

MSRP:

$38.90

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Sara Lee Chocolate Tray Slab Cake is a 1.8kg frozen large, flat, single-layer chocolate cake covered in thick dark chocolate ganache made with real cocoa and dark chocolate, finished with a sprinkle...

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$38.90

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Bakels Instant Continental Custard Mix 12.5kg

Bakels

MSRP:

$101.90

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Bakels Instant Continental Custard Mix is a patisserie-style mix that produces a sweet, versatile custard using cold water, or a richer custard when prepared with cream.OverviewThis 12.5kg...

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$101.90

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Middle Eastern Cheese Puffs 18 Pack

Monjay Mezza

MSRP:

$8.90

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Middle Eastern Cheese Puffs 18 Pack are Middle Eastern cheese puffs filled with fetta, ricotta, onion and chilli, suitable for mezze platters, parties, functions and catering. Key Features18...

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$8.90

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Krio Krush Smokey Paprika 500g

Krio Krush

MSRP:

$18.50

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Krio Krush Smokey Paprika has a rich smokey and slightly hot flavour that will add a natural burst of flavour used in a range of traditional dishes from paellas to goulash or on top of meat and...

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$18.50

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Krio Krush Greek Seasoning 500g

Krio Krush

MSRP:

$13.50

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Greek Seasoning is an extremely versatile and flavoursome seasoning blend of Mediterranean herbs and spices in a convenient resealable canister.Key FeaturesPack size: 500gCertificationsHalalMenu...

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$13.50

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Bakels Pettina Chocolate Cake Mix 15kg

Bakels

MSRP:

$130.90

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Bakels Pettina Chocolate Cake Mix is a 15kg powder premix for producing chocolate cakes with good baked volume and a fine, even crumb texture.OverviewDesigned for reliable chocolate cake production,...

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$130.90

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Krio Krush Bay Leaves 50g

Krio Krush

MSRP:

$9.50

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Krio Krish Hand Selected Bay Leaves have a distinct strong, pungent flavour; strength of flavour increases with the amount used and cooking time.Key FeaturesPack size:...

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$9.50

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Krio Krush Hot Madras Curry Powder 500g

Krio Krush

MSRP:

$11.50

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A Madras-style curry powder popular among Malays with an authentic "hot" flavour and exotic aroma making it a great addition to any dishKey FeaturesPack size: 500gCertificationsGluten...

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$11.50

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Krio Krush Tennessee Smokehouse Rub 700g

Krio Krush

MSRP:

$26.90

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A true Smokehouse style dry rub blend for that unique American Smokey flavour suitable for all roasted and barbecued meats and vegetablesKey FeaturesPack size: 700gCertificationsGluten...

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$26.90

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Krio Krush Baking Powder 900g

Krio Krush

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$18.50

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Krio Krush Baking Powder is a free-flowing white powder commonly used as a raising agent in doughs and cake batters helping them to rise and become light and fluffy.Key FeaturesPack size:...

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$18.50

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Inghams Flame Grilled Chicken Breast Fillet 1kg

Ingham’s

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$23.50

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Ingham's Flame Grilled Chicken Breast are made of 100% chicken breast in a rustic burger shape with attractive char-grilled stripes. Heat & Eat so they can be used for making chicken burgers or...

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$23.50

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Looma's Vanilla Sponge & Raspberry Cake (GF)

Looma's

MSRP:

$51.90

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A delicious gluten free sponge made with with two layers of almond dacquoise, white chocolate and vanilla bean mousse with fresh seasonal raspberry puree filling. Cake Size: Width: 20.32cm...

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$51.90

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Krio Krush Chives Freeze Dried 30g

Krio Krush

MSRP:

$11.70

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Chives belong to the onion family but have a more delicate flavour, they are a rich green colour and full flavoured and you can use them in many recipesKey FeaturesPack size: 30gCertificationsGluten...

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$11.70

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Krio Krush Lime Pepper Seasoning 700g

Krio Krush

MSRP:

$17.90

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Krio Krush Lime Pepper Seasoning is perfect pairing of zesty Lime and fragrant blacked cracked pepper that is suitable for all white Meats & SeafoodKey FeaturesPack size: 700gCertificationsGluten...

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$17.90

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Certified Organic 100% Pure Coconut Water 1 Litre

Chefs Choice

Now: $2.99

Was: $3.99

Buy 1 litre certified organic coconut water made from 100% pure organic coconuts, designed to naturally replenish your body’s electrolytes. Free from artificial additives, it offers a clean,...

Bakels Pistachio Crunch Spread 1.8kg

Bakels

$55.90

Bakels Pistachio Crunch Spread 1.8kg is a ready-to-use pistachio spread containing toasted Kadayif pastry for filling and topping bakery products.OverviewCreate Dubai chocolate products and other...

Mars Variety Mix Chocolate Box 116 Pieces

Mars

$49.99

Discover the ultimate chocolate indulgence with the Mars Variety Mix Chocolate Box, featuring 116 delicious pieces. This premium selection from Mars offers a delightful assortment of your favorite...

Arnotts & Lotus Biscoff Biscuit Portions Variety Pack Display — Add to Cart

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Arnotts & Lotus Biscoff Biscuit Portions Variety 25 Pack

Now: $14.90

Was: $19.90

Arnott's & Lotus Biscoff Biscuit Portions Variety 25 Pack is a mixed individually wrapped biscuit selection ideal for offices, gifts, meeting rooms and tea or coffee service. It offers a convenient...

Bakels Speculoos Biscuit Spread 2kg

Bakels

$39.90

Bakels Speculoos Biscuit Spread is a smooth, ready-to-use spread with a rich caramelised spiced flavour inspired by traditional Belgian and Dutch biscuits.OverviewMade with 56% biscuit crumb, this...

Bakels White Hazelnut Spread 2kg

Bakels

$39.90

Bakels White Hazelnut Spread 2kg brings a smooth, creamy texture and nutty character to bakery production without the need to make a spread from scratch. This ready-to-use filling contains 10%...

Bakels Choc Hazelnut Spread 2kg

Bakels

$38.90

Bakels Choc Hazelnut Spread 2kg Bakels Choc Hazelnut Spread 2kg is a smooth, versatile Bakels spread for bakeries, cafés, cake decorators and dessert makers. It is designed for premium filling,...